Air passengers are using a TikTok travel hack where they pretend to need a wheelchair in an attempt to skip lines, airport CEO claims

Queues form at Heathrow Airport.

Delays and cancellations have caused significant problems for travelers at Heathrow Airport.Anadolu Agency / Contributor / Getty

  • Passengers are pretending to need wheelchairs to avoid airport lines, according to Heathrow’s CEO.

  • John Holland-Kaye told LBC that it’s due to people using a travel hack that they’ve seen on TikTok.

  • Demand for the airport’s wheelchair support team had increased “significantly,” Holland-Kaye said.

The CEO of one of the world’s busiest airports said that some passengers are exploiting a TikTok travel hack, where able-bodied people pretend to need wheelchair support, as a means of bypassing travel chaos.

John Holland-Kaye, CEO of Heathrow Airport, told the Leading Britain’s Conversation (LBC) radio station that the airport has as many people working in its passenger support team as it had before the pandemic. However, demand for the team had increased “significantly,” he said.

“We have more demand than we had before the pandemic,” Holland-Kaye said. “Some of this is because people are using the wheelchair support to try to get fast-tracked through the airport. That is absolutely the wrong thing to be doing.”

He added: “If you go on TikTok, you’ll see that it is one of the travel hacks that people are recommending.”

A spokesperson for Heathrow Airport told Insider that the trend has been reported as happening at other airports. “It’s is obviously something we don’t condone which is why John brought it up today,” they said.

Amid a summer of travel disruption, delays, and flight cancellations — caused by widespread labor shortages that have left aviation firms stretched at peak times — stories have emerged of some disabled passengers being caught up in the disruption at various airports.

Holland-Kaye was responding to a claim by the host that disabled passengers were having to wait for mobility support at Heathrow’s third

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Viral hollow pillow travel hack backfires after TikTok fail


One woman clocked more than 25 million impressions on her clip of the pillow hack. Photo, Screengrab TikTok/nolimitua

A sneaky travel hack is making the rounds on social media, but not everyone is impressed by it.

The viral act shows passengers stuffing their empty pillow case with clothes and then showing themselves successfully making it onto the aircraft without being stopped by cabin crew.

One TikTok user said the cheeky act saved her €80 ($120) in baggage fees.

“We tried the airport pillow hack,” she said as footage showed her walking through a terminal.


She managed to get an extra 6kg onto the flight by loading her square-shaped pillow case with extra clothes. Her clip has had more than 3.3 million views.

Another travel blogger showed how she also got away with the act by sharing a viral clip clutching onto a clothes-filled pillow case on the plane.

An 'airport pillow hack' has gone viral on TikTok. Photo / TikTok,travelwithivon
An ‘airport pillow hack’ has gone viral on TikTok. Photo / TikTok,travelwithivon

One passenger, who’s clip has been viewed a whopping 25.1 million times, described it as the “best travel hack ever”.

“Pillow flies for free,” she added, as she stuffed the case with clothes.

The hack has prompted some to give it a go, saying it is “genius”.

“We are travelling from Canada to Mexico and I want to try this especially because we are bringing the children,” one person commented.

“OMG this is another level – got [to] try this one,” another added, while a third wrote: “Smart move.”

However, not everyone was impressed, with some describing it as “embarrassing”.

Many have shared clips successfully getting away with the hack. Photo / Screengrab, TikTok,
Many have shared clips successfully getting away with the hack. Photo / Screengrab, TikTok,

“Nah I’d rather pay the extra weight and save

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Google Translate menu hack leaves TikTok user ‘blown away’

A British woman currently vacationing in Turkey was left “blown away” after discovering what she described as the “best travel hack”.

Nguyen, who goes by the handle ‘itsgnochgnoch’ on TikTok, was out at a restaurant when staff told her they didn’t have any English versions of their menu.

It didn’t phase the food and travel influencer who instead just used her Google Translate app.

However, in her now-viral clip, Nguyen said she came across something in the app she had never seen before.

“Oh my God guys. My mind has been blown,” she said in the TikTok.

“I’m at a restaurant at the moment and they don’t do an English menu and they don’t speak a lot of English either. So and I was like, ‘It’s fine, I’ll just put it in my Google Translate.’

Travel influencer Nguyen had her mind blown after she discovered a new feature on Google Translate.

“I went and downloaded the app for convenience for the rest of the trip and then I saw a little feature.”

She noticed there was a camera symbol in the app.

She clicked on it which then opened the camera on her phone and just hovered her device over the menu.

“Excuse me – what? Literally, it translates everything within seconds. Like how sick is that? I’m literally so excited about this feature that I’m slowing up my words.”

Nguyen was dining at a restaurant in Turkey that didn’t have English menus.

She asked viewers if they had known about it, adding it is “such a good travel hack”.

“You guys need to get on this and thank me later,” she joked.

Her video has amassed more than 895,000 views with many agreeing they too had no idea about it.

“Don’t worry, you’re not the

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